We have developed Fearless Cards, a novel design to help under-served communities overcome emotional barriers to learn computer and internet use. In our work with Hispanic day laborers experience strong emotional barriers in addition to lacking technical skills: fear, anxiety, and lack of self-confidence; their task is made more difficult given their limited English language skills.
Through an iterative process of design and testing we created the Fearless Cards, a set of basic, easy-to-use instructions to help extremely under-served populations learn to use computers and overcome their fears and lack of self-confidence.
Fearless Cards help reach the deep pockets of exclusion and allow extremely marginalized populations such as immigrant day laborers gain self-confidence and overcome emotional barriers that prevent them from starting to use computers and the internet to meet their daily needs.
We will be happy to send a courtesy copy of a set if you complete the survey and agree to tell us how it goes in a couple of months.
Unfortunately, we only have the cards in English/Spanish and currently do not have the bandwidth to translate them to other languages but I would love to explore ways in which they might be helpful.